HAVE QUESTIONS?
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Whether you're wondering how our filtered showerhead protect your skin from hard water or how our subscription works, we've covered all the essentials right here.
GENERAL INFO
What is hard water?
Hard water is water that contains high levels of minerals like calcium and magnesium, as well as other elements like chlorine and heavy metals, which can all impact your skin and hair health.
How do I know if I have hard water?
Signs of hard water include dry, flaky skin, dull or lifeless hair, and mineral deposits on your shower head or faucets. You can also check your local water report for hardness levels.
How do I know if my water contains chlorine and heavy metals?
You may notice dryness in your skin and hair after showering or a noticeable smell of chlorine. For exact levels, please check your local water quality report or use an at-home water testing kit.
Bobbo filtered showerhead is for whom?
Anyone dealing with dry skin, hair fall, frizz, or scalp irritation caused by hard water. Bobbo is especially effective in Indian households with high TDS and mineral-laden water.
ON YOUR SKIN & HAIR
How does hard water of India impact my skin & hair?
As per study (2024}, India is placed at 120th amongst 122 countries in the Water Quality Index, with nearly 70 percent of water being contaminated.This water quality in many parts of India can harm your skin and hair due to high levels of minerals, chlorine, and pollutants. Hard water, common in many regions, causes dryness, irritation, and clogged pores on the skin, while leaving a residue on hair that makes it rough and prone to breakage. Contaminants in water strips natural oils, leading to dryness and sensitivity, and industrial pollutants can introduce heavy metals that trigger inflammation and scalp issues. These factors contribute to long-term damage, making water quality a significant concern for skin and hair health.
Can hard water and chlorine cause breakouts?
Hard water and chlorine can react with your skin’s natural oils, turning them into a wax-like texture that blocks your pores, leading to irritation and breakouts, especially if you have sensitive or acne-prone skin.
Can heavy metals in water damage my skin?
Heavy metals like lead and copper can cause dryness, redness, and even long-term inflammation. Prolonged exposure can interfere with your skin’s natural detoxification process, making it harder for your body to eliminate toxins and potentially increasing the risk of skin conditions over time.
Will Bobbo filtered showerhead help with hair fall or frizzy hair?
Yes. By removing hard water minerals and chlorine, Bobbo helps reduce hair breakage, restores shine, and improves scalp health.
Does it improve skin issues like dryness or acne?
Absolutely. By eliminating pore-clogging minerals and irritants, Bobbo helps restore your skin's natural barrier and reduces dryness, bumps, and inflammation.
FILTRATION & TECHNOLOGY
What does the Bobbo showerhead filter remove?
It filters out chlorine, heavy metals (like lead and mercury), dirt, rust, bad odor, and excess minerals like calcium and magnesium that cause hard water damage.
What kind of filter is used in Bobbo filtered showerhead?
Bobbo uses a multi-layer filtration system including KDF, activated carbon, ceramic beads, and microfiber mesh for maximum water purification and skin-safe results.
Does it soften water?
Yes, it significantly reduces hardness and balances water pH — helping reduce dryness, flakiness, frizz, and irritation.
FILTER LIFE & MAINTENANCE
How often should I replace the filter?
Every 3 to 6 months, depending on your water quality and usage. We’ll remind you when it’s time.
Can I buy replacement filters separately?
Yes. Replacement cartridges are available on our website with subscription and single-purchase options.
Is there a subscription for the filter?
Yes! Our showerhead comes with one filter, good for three months of clean water, but make sure to sign up for our filter subscription, so we can do the replacement planning for you and keep your shower contaminant and care free.
INSTALLATION & FIT
Is it easy to install?
Yes. Bobbo fits all standard shower arms. Just follow the simple installation guide and you’ll be able to install your Bobbo shower head in no time — no plumber or extra tools required.
Will it reduce my water pressure?
No. Bobbo is designed and built to maximize the pressure coming from your pipes while delivering filtered water and will not reduce your existing pressure. You’ll enjoy a smooth, powerful shower experience.
SHIPPING & SUPPORT
Where do you ship?
We ship across India. Delivery typically takes 7–10 business days depending on your location.
Do you ship overseas?
Unfortunately, we currently do not offer international shipping. At this time, our products are only available for delivery within India. We are working on expanding our shipping options in the future to cater to our international customers. Please stay tuned for updates or follow us on social media for announcements regarding overseas shipping availability. Unfortunately, we currently do not offer international shipping. At this time, our products are only available for delivery within India. We are working on expanding our shipping options in the future to cater to our international customers. Please stay tuned for updates or follow us on social media for announcements regarding overseas shipping availability.
Do you offer free shipping?
Yes, we provide free standard shipping on all orders.
Is there a warranty or return policy?
Yes. Bobbo comes with a 6-month warranty and a 15-day no-questions-asked return policy.
Who do I contact for help?
Just email us at support@bobboskin.com or message us through our website. We’re here to help!